we’ve got you covered

We’re here for you, just as we promised from the beginning. If you have concerns about the quality of a feature in your home, please submit a Quality Assurance Request either through our Quality Assurance Portal or the form below, depending on your address. We’ll work with you to determine if the issue meets the standards of quality as defined in your Quality Assurance Guidelines.  If not, we’ll work diligently to resolve your concerns with the least amount of disruption possible.

For further information or for questions on quality assurance coverage, refer to your Customer Care binder. If you don’t find the answers you’re looking for, give us a call at (303) 200-0742. We’re here. Thank you for being our customer.

Which form to use

Please check the addresses listed below to determine how to submit your request. Only digital requests are accepted.

For homes listed above, please complete this online form.